FAQ

Frequently Asked Questions (FAQ) - fox and fogo

  1. Q: How can I purchase products from Fox and Fogo?

    • A: It's easy! Simply visit our online store and browse through our curated collections. Add your favorite items to the cart and proceed to checkout. For wholesale message us on insta or facebook. 

  2. Q: Are the products limited edition?

    • A: I'll be honest, we get bored fast around here. Our socks will be constantly changing, so we will announce departures as it's time for new artwork. Grab them while they last for a unique and exclusive addition to your collection.

  3. Q: Can I track my order?

    • A: Rest assured, our team is dedicated to ensuring timely delivery. Your tracking will be sent to you as your order leaves us.

  4. Q: What materials are used for the socks?

    • A: We are NOT lovers of fast fashion! We looked long and hard, far and wide to find a sock that combines recycled materials (our socks are made with recycled pop-bottles) with sustainability (our socks are dyed with water-based inks), to deliver soft and secure, 200 needle-knit socks that hug your feet in all the right places. Our socks are printed-as-ordered, ensuring no overstock or waste. They are a one-size-fits all sock, but best recommended for Size 1-12

  5. Q: Do you offer international shipping?

    • A: Absolutely! Green Animal Project ships US and internationally. Canada will be up soon! Shipping costs and delivery times may vary.

  6. Q: Can I return or exchange a product?

    • A: We want you to be delighted with your purchase. If you encounter any production issues, please contact our customer support team within 14 days of receiving your order for assistance with returns or exchanges.

  7. Q: How can I contact customer support?

    • A: If you have any inquiries or need assistance, feel free to reach out to our customer support team via email at support@foxandfogo.com. We're here to help!